Frequently asked questions

Check out our answers to frequently asked questions. We give suggestions that fix most issues. You’ll also find manuals and information on installation and updates.
Is your question not listed? Please contact us directly with your question, we will be happy to help you.

Calling in Mind Express 5

** With version 5.2.1.3183 of Mind Express 5, connecting with a smartphone has become much simpler. More information about how to use text messaging in Mind Express 5 can be found on this FAQ-page. The first option described below can still be used with older versions of Mind Express 5. We do however recommend updating […]

Read More…

Remote editing

In our manual, you will find detailed explanations on how to make a backup in the cloud and how to edit a pageset remotely. We have also made a tutorial for this.  We would like to provide some answers to frequently asked questions here. Can the remote editor choose when to make changes? When you […]

Read More…

Irisbond eye tracking in Mind Express 5

Mind Express 5 supports both the Duo and Hiru camera from Irisbond. To connect the cameras to Mind Express, you need to perform an additional installation: Shut Mind Express down. Download the installation software. Follow the instructions to install. Afterwards, restart Mind Express 5 and go back to “Menu” > “Settings” > “Access” > “Eye […]

Read More…

E-mail Mind Express 5 (POP)

You can send and receive emails with Mind Express 5. We recommend following the steps for IMAP, which is the default configuration. If you still want to use POP, you can. The main disadvantage of the POP protocol is that the email is removed from the mail server as soon as it’s downloaded to Mind […]

Read More…

E-mail in Mind Express 5 (IMAP)

You can send and receive mails with Mind Express 5. To do this, you must first enter your login details for your e-mail in “Settings” under “E-mail and Internet”. In case of Hotmail, this is the end of the matter. If you have a Gmail or Yahoo address, on the other hand, you still have […]

Read More…

Mind Express 5 for multi-users

Mind Express 5 can be downloaded, so you don’t have to order DVDs anymore. This way, you can install Mind Express 5 ‘unlimitedly’ on different Windows computers (home, device, laptop, practice, centre, …). You can login with your Mind Express login on these different devices and use Mind Express 5. You can buy Mind Express […]

Read More…

Add voices

Mind Express supports Vocalizer and Acapela. If you want to add a voice, for example a children’s voice or a foreign language, it is possible. Check out our voices page and follow the instructions. […]

Read More…