Frequently asked questions

Check out our answers to frequently asked questions. We give suggestions that fix most issues. You’ll also find manuals and information on installation and updates.
Is your question not listed? Please contact us directly with your question, we will be happy to help you.

EyeTech TM5 Mini firmware upgrade

Latest supported version at the moment: EyeTech TM5 Mini firmware v2019.1.1.0 Download and install this firmware on the following devices: Tellus 5 with EyeTech TM5 Mini eye tracker connected via USB. Tellus i5 with built-in EyeTech TM5 Mini eye tracker. This version contains a significant improvement for people who wear glasses, as well as giving […]

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Update TellusTool

Here you will find the latest version of the TellusTool software for your Tellus (i)5: TellusTool v3.0.0.99 Download and install the package to update your device. This latest version is compatible with Mind Express 4 and 5, but has the same functionality as the previous version. The only difference is that the previous version v3.0.0.96 […]

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EyeTech TM5 software

Latest supported version at the moment: QuickAccess v1.7.1.5 Download and install this package on: your Tellus 5 device with a EyeTech TM5 Mini eye tracker connected via USB. your Tellus i5 device with a built-in EyeTech TM5 Mini eye tracker. […]

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Tobii PCEye Mini software

Latest supported version at the moment: Tobii Gaze v2.5.1.184 Download and install this package on: your Tellus 5 device with a Tobii PCEye Mini or PCEye Go eye tracker connected via USB. your Tellus i5 device with a built-in Tobii PCEye Mini eye tracker.   If you receive notifications related to Tobii updates or license […]

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Update Mind Express

Mind Express 5: By default Mind Express 5 automatically searches for updates. If you want to stay with the current version, you can always uncheck this option under “Settings” > “System” > “Update settings”. You can also choose to search for updates manually. Click here for a complete changelog of the latest updates.   Mind […]

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Jabbla BT App

** With version 5.2.1.3183 of Mind Express 5, connecting with a smartphone has become much simpler. More information about how to use text messaging in Mind Express 5 can be found on this FAQ-page. The first option described below can still be used with older versions of Mind Express 5. We do however recommend updating […]

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