What? Do you already have an email account, but find it too complex in terms of motor, visual and/or cognitive skills? Then link your email to your ME5 profile. This allows you to send and receive emails using your preferred letter and/or symbol communication file, access method, etc. Get started: linking your […]
Frequently asked questions
Check out our answers to frequently asked questions. We give suggestions that fix most issues. You’ll also find manuals and information on installation and updates.
Is your question not listed? Please contact us directly with your question, we will be happy to help you.
Communication devices
- All questions about Communication devices
- Allora 3
- Mobi 3
- Smart 3
- Tellus (i)5
- Tellus (i)6
- Vibe
- Zingui
General
Software
Vocabularies
Export and import a profile in Mind Express 5
Would you like to back up a profile (portal with pagesets, as well as the settings for this profile) in its entirety or send it to someone else? This can be done completely offline and therefore without using Google Drive. Export a profile There are two ways to export a profile. Option 1: Go […]
Adding symbols to Mind Express 5
Standard and optional symbol sets Within Mind Express 5, you can use a lot of symbol sets. Some sets are: unlimited availability in specific languages (e.g. Arasaac, SCLERA, Bliss) unlimited availability in specific licenses and languages (e.g. SymbolStix (certain types of Jabbla voice computers), PCS sets (certain EDU licenses)) to request (e.g. PCS, Widgit, Beta, […]
StarNav head tracking on your Tellus 6
Do you work with StarNav headtracking? An issue can occur on a Tellus 6 when using the StarNav headtracking software. The software can choose the rear camera on the Tellus rather than the front one. It is not possible to set which camera to use with the StarNav software. The fix is to temporarily switch […]
Access your Windows Computer via Mind Express (Windows Control)
Mind Express 5 and Windows Control With Mind Express, you have a lot of possibilities for (in)direct communication, education and leisure. More info on the wide applicability of Mind Express can be found here on our website. Moreover, you can control all these applications not only via touch, but also via mouse, joystick, eye […]
Languages and voices in Mind Express 5
When you install Mind Express 5, you immediately have the voices and linguistic functionalities (if available: grammar, word and sentence prediction, symbol sets … ) for your chosen language. However, Mind Express offers support for several other languages as well. Voices I. Want the right voice (pronunciation) for a particular language? […]
Message Set
What? A Message Set is a database of messages within a specific profile in Mind Express 5. These stored messages can be: recorded voice messages text-to-speech (TTS) messages with your chosen TTS voice and/or (messages that) link to other message categories Aim This way, Mind Express offers the possibility of building a language system […]
Connecting Home Assistant with Mind Express 5
As of Mind Express version 5.3.0.3261, it is possible to connect to Home Assistant, a home automation system that allows users to control all their smart home devices through one unified interface. On this page, we explain step by step how to connect between your Home Assistant and Mind Express. For information on how to […]
Connecting your phone with ME5 (calling and texting)
On this page, you will find all the information you need about connecting ME5 to a smartphone or mobile phone and what you need to set up in order to send text messages and make calls. The information about calling in ME5 can be found at the bottom of this page. Connecting a phone […]
How to re-activate your Gmail account in Mind Express 5 after the June update
After installing the Mind Express 5 June update, you will see the warning below when accessing Gmail in Mind Express. You have to update your Mind Express 5 settings in order to continue to use your Gmail account. You can do this by following the next steps. Step 1: In Mind Express 5, go to […]
CloudStorage.exe error
When ME5 starts in Windows 11, you receive a “CloudStorage.exe” error at startup. The error message shows a an icon of a red circle with a white cross, and the text says that it “can’t start the application (0x0000135)”. You can press “OK” and ME5 will start, but the cloud feature won’t work. This […]
Menu password in Mind Express 5
If you have forgotten the menu password, you can always use the following password: jabblaservice […]
Share photos and images (Mind express 4 vs 5)
One of the major differences between Mind Express 4 and Mind Express 5 is that there is no longer a media library in the new version. This simplification solves a number of problems, such as: If you deleted a document from ME4, the figures remained in the Media Library, which meant an incredible amount of […]
Import Mind Express 4 pagesets, contact list, e-mails, … to Mind Express 5
Did you switch from Mind Express 4 to Mind Express 5? Then you might want to import your familiar Mind Express 4 files into Mind Express 5. Follow the steps below and check out our tips. Step 1. In Mind Express 4, go to “File” > “Export” > “Current document…” and choose a location on […]
Remote editing
In our manual, you will find detailed explanations on how to make a backup in the cloud and how to edit a pageset remotely. We have also made a tutorial for this. We would like to provide some answers to frequently asked questions here. Can the remote editor choose when to make changes? When you […]
Tobii eye tracking in Mind Express 5
Mind Express 5 supports the Tobii Series 5 (IS5, PCEye 5, …) and Tobii Series 4 (IS4, PCEye mini, PCEye plus, …). Below is a little more explanation of some configurations and potential problems. Tellus i6 with Tobii eye tracking In our Tellus i6 there is a Tobii IS5 eye tracker built in. This is […]
Irisbond eye tracking in Mind Express 5
Mind Express 5 supports both the Duo and Hiru camera from Irisbond. To connect the cameras to Mind Express, you need to perform an additional installation: Shut Mind Express down. Download the installation software. Follow the instructions to install. Afterwards, restart Mind Express 5 and go back to “Menu” > “Settings” > “Access” > “Eye […]
Practical: licenses Mind Express 5 and paid vocabularies
Any additional licenses such as paid vocabulary (Gateway, PODD, SCORE, …) will be linked to your Mind Express 5 license. This way, with your Mind Express 5 license, you always have access to all your licenses. This is useful when you want to start working on another or a new device. I have a new […]
Mind Express 5 for multi-users
You can purchase Mind Express 5 for multiple users as a school, facility, centre, practice, etc. This educational licence (multi-user) is an annual subscription. This entitles you to the latest upgrades and ensures you are always working with the latest version. The version includes Vocalizer voices and the SymbolStix, SCLERA, PCS and Bliss […]
How to upgrade from Mind Express 4 to Mind Express 5?
Mind Express 5 is an upgrade and not an update. In fact, you can view it as a brand new software. You can download Mind Express 5, you don’t need a DVD anymore. You can install Mind Express 5 on different Windows computers (home, phone, laptop, practice, …). You can login with your Mind Express […]
