Here you will find the latest version of the Vibe 12+ software: Vibe 12+ v3.0.0.19 Download and install the package to update your device. Follow the on-screen instructions during installation. You will need to enter the serial number of your Vibe, which can be found on the label on the stand of your device. You […]
Frequently asked questions
Check out our answers to frequently asked questions. We give suggestions that fix most issues. You’ll also find manuals and information on installation and updates.
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Communication devices
General
Software
Update Vibe 10
Here you will find the latest version of the Vibe 10 software: Vibe 10 v3.0.0.19 Download and install the package to update your device. Follow the on-screen instructions during installation. You will need to enter the serial number of your Vibe, which can be found on the label on the stand of your device. You […]
Vibe 10 keyguard
We deliver custom made keyguards for Vibe 10. The keyguards can be mounted using 2 different systems. using clips, which allow you to remove the keyguard easily: using clamps, which are tightened with screws: […]
CloudStorage.exe error
When ME5 starts in Windows 11, you receive a “CloudStorage.exe” error at startup. The error message shows a an icon of a red circle with a white cross, and the text says that it “can’t start the application (0x0000135)”. You can press “OK” and ME5 will start, but the cloud feature won’t work. This […]
Disable touch gestures
On your device running Windows 11, you have the ability to use 3 or 4 fingers together to make a motion on the touch screen. This is called a (multi) touch gesture. For example, you can easily minimize the program you are working in to the taskbar (in a downward motion), or start a new […]
Vibe/Vibe 12 ‘Quick Settings’ menu doesn’t open
If you have upgraded your device from Windows 10 to Windows 11, you might have trouble using the ‘Quick Settings’ menu in the taskbar. The Quick Settings menu shows your Wifi/BT/brightness/volume/etc. settings and is located in the bottom right corner of the taskbar, as shown in the screenshots below. If you click on it, the […]
Update Vibe 12
Here you will find the latest version of the Vibe 12 software: Vibe 12 v3.0.0.15 Download and install the package to update your device. Follow the on-screen instructions during installation. You will need to enter the serial number of your Vibe, which can be found on the label on the stand of your device. You […]
Windows 11 support
Windows 11 is supported on the following devices: Tellus (i)6 Vibe 12+ Vibe 12 Vibe 10 Vibe Windows 11 is NOT supported on the following devices: Tellus (i)5 Mobi 3 […]
