Frequently asked questions

Check out our answers to frequently asked questions. We give suggestions that fix most issues. You’ll also find manuals and information on installation and updates.
Is your question not listed? Please contact us directly with your question, we will be happy to help you.

Update Vibe 12+

Here you will find the latest version of the Vibe 12+ software: Vibe 12+ v3.0.0.19 Download and install the package to update your device. Follow the on-screen instructions during installation. You will need to enter the serial number of your Vibe, which can be found on the label on the stand of your device. You […]

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Allora 2 & Allora 3 comparison chart

Discover the new features of the Allora 3 with our visual comparison chart. It shows all the differences between the Allora 2 and the Allora 3, and it highlights the features we’re looking to implement in the future. If you have questions or want to have more information about the Allora, please contact your local […]

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Update Vibe 12

Here you will find the latest version of the Vibe 12 software: Vibe 12 v3.0.0.15 Download and install the package to update your device. Follow the on-screen instructions during installation. You will need to enter the serial number of your Vibe, which can be found on the label on the stand of your device. You […]

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Update TellusTool

Here you will find the latest version of the TellusTool software for your Tellus (i)5: TellusTool v3.0.0.99 Download and install the package to update your device. This latest version is compatible with Mind Express 4 and 5, but has the same functionality as the previous version. The only difference is that the previous version v3.0.0.96 […]

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Update MobiTool

Here you will find the latest version of the MobiTool software for your Mobi 3: MobiTool v3.0.0.96 (for Mind Express 4) MobiTool v3.0.0.99 (for Mind Express 5) Download and install the package to update your device. Note that v3.0.0.99 is not compatible with Mind Express 4 (issue with Esc button where right-click function doesn’t work properly). […]

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Manuals

Download the manuals for our communication devices, Mind Express software and robust vocabularies. […]

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Update Mind Express

Mind Express 5: By default Mind Express 5 automatically searches for updates. If you want to stay with the current version, you can always uncheck this option under “Settings” > “System” > “Update settings”. You can also choose to search for updates manually. Click here for a complete changelog of the latest updates.   Mind […]

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Update Mind Express 4 on Zingui 2

It is recommended to always keep Mind Express up to date, both on your computer and on the Zingui 2. The update will NOT remove any existing documents, images, sounds or voices. To install the update: Make sure you have a Zingui 2 device (serial number starts with ZG2). To install the update on a […]

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Update Mind Express 4 on Smart 3

It is recommended to always keep Mind Express up to date, both on your computer and on the Smart 3. The update will NOT remove any existing documents, images, sounds or voices. To install the update: Method 1 (via PC connection – no longer supported): To update your device, please use the PC that you […]

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Update Mind Express 4 on Zingui 1

It is recommended to always keep Mind Express up to date, both on your computer and on the Zingui. The update will NOT remove any existing documents, images, sounds or voices. To install the update: Make sure you have a Zingui 1 device (serial number starts with ZG1). To install the update on a Zingui […]

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