Frequently asked questions

Check out our answers to frequently asked questions. We give suggestions that fix most issues. You’ll also find manuals and information on installation and updates.
Is your question not listed? Please contact us directly with your question, we will be happy to help you.

Mind Express 5 for multi-users

Mind Express 5 can be downloaded, so you don’t have to order DVDs anymore. This way, you can install Mind Express 5 ‘unlimitedly’ on different Windows computers (home, device, laptop, practice, centre, …). You can login with your Mind Express login on these different devices and use Mind Express 5. You can buy Mind Express […]

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Add voices

Mind Express supports Vocalizer and Acapela. If you want to add a voice, for example a children’s voice or a foreign language, it is possible. Check out our voices page and follow the instructions. […]

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Email in Mind Express 4

We recommend setting up a new mailbox for every new user using Gmail. In case you would like to use an existing mailbox, please note that Mind Express 4 supports the POP protocol only.  By default the POP protocol will remove the email from the mail server once the mail has been downloaded to Mind […]

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Zingui 1 computer connection

The Zingui 1 connects to any Windows 7/8/10 computer using Windows Mobile Device Center (WMDC).  For Windows 8/10, additional actions are necessary to complete the WMDC installation. Follow the steps below to install WMDC on your system.   New installation: First install WMDC on your computer.  Depending on your system, download either the 32-bit version […]

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Zingui 2 computer connection

Because of ongoing issues with Windows Mobile Device Center we do no longer support this utility to make a connection between the Zingui 2 and a computer.  We recommend to use the method described below to convert your device to a “Mass Storage” device, which will result in a more stable and faster computer connection. […]

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Update Mind Express

Mind Express 5: By default Mind Express 5 automatically searches for updates. If you want to stay with the current version, you can always uncheck this option under “Settings” > “System” > “Update settings”. You can also choose to search for updates manually. Click here for a complete changelog of the latest updates.   Mind […]

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Update Mind Express 4 on Zingui 2

It is recommended to always keep Mind Express up to date, both on your computer and on the Zingui 2. The update will NOT remove any existing documents, images, sounds or voices. To install the update: Make sure you have a Zingui 2 device (serial number starts with ZG2). To install the update on a […]

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